Expertise Operations

Steering
the
ship.
To
help
us
power
on.

Group picture of people in Operations

Operations at Mollie

It’s not easy keeping up with Mollie. But as we grow, it’s our job to make sure we have all the people, processes, and technology to keep doing a great job. So we keep a close eye on our developments to keep us ready for the future.

Buy now, pay later.
We’re launching new, alternative payment method in partnership with in3 and P&E. And that means our Customer Operations teams needs to be set up and ready for success.
Faster onboarding.
With new tooling solutions we can improve our onboarding process for the merchants making it easier for them to sign up and faster so that they can start processing as soon as possible. All while within the Mollie risk appetite.
A more helpful Help Centre.
By creating clearer architecture labeling processes, we can make sure customer questions lead to the right Help Centre articles.
  1. Mollieverse

    Mollieverse

Driven by love.
If you are inspired by new perspectives and addicted to adventure, you’re a Mollie-in-the-making.
Read more
Two people meeting

Nick Snelleman, Technical Support Team Lead

"Working in Operations means working as one team to give customers the best experience we can. We’re all open and ready to help, learn, give it our all and receive feedback. On top of this, working in the Operations family makes me feel like I can truly be myself."

Nick Snelleman

Life at Mollie

artworkartworkartwork
Big meeting
small meeting
Outside lunch
Explaining something
Group pictures Operations

From
Mollie
with
love

Employee option planEquity plans
Noise Cancelling HeadphonesNoise cancelling headphones
Birthday offBirthday off
Company partiesCompany parties
Complimentary baby daysComplimentary baby days
Friday drinksFriday drinks
MacBook ProMacBook
Work from home budgetWork from home budget
Sport eventsSport events
Wellbeing programWellbeing program
Learning and development programLearning and development
Supersize screenSupersize screen
Referral bonusReferral bonus
Travel reimbursementTravel reimbursement

Opportunities in Operations

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  • Operations Experience Manager - Risk & FraudAmsterdamLet's go
  • Business Support Specialist - DutchMaastrichtLet's go
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