Market Expansion Coordinator - Italy

We feel that banking has been set up against businesses for too long. From overdraft fees to payment processing, banking products are confusing, stressful, and frankly boring.

Mollie was founded in 2004 in Amsterdam. Adriaan (founder) wanted to change the status quo, aiming to provide a new generation of financial products designed to work entirely for our customers. Since then over 800 Mollie spread across the Netherlands, Germany, Belgium, France, the UK, Portugal and Italy have joined him in delivering this shared vision. We are already serving 200,000 businesses across Europe and we are only getting started.

With over 50 nationalities, our globally-diverse workforce inspires us to not be limited by borders and expand our offering beyond our focus markets today. We believe in building high-quality products which are deeply local, catering to our customers needs in each of our countries of focus. In doing so, we require local knowledge and expertise.

Your opportunity:

This is a chance to help define how Mollie launches products into the new markets. You will also experience the way teams collaborate across an organisation, and complete an end-to-end assignment in each area you will work with. 

You will be instrumental in Mollie’s future success and will be responsible for better understanding how Mollie’s product caters to local requirements and customer needs. In doing so, you will have the opportunity to work with some of the most talented entrepreneurs and leaders across product, marketing, operations and even our customers to bring your ideas to life and prepare for launch.

If you are a highly motivated graduate looking to accelerate your professional career, then this role is just for you!

What you’ll be doing

• Market and user research: Comprehensively understand the current payments landscape including market trends, competitors and opportunities, including liaising with industry expert and potential local partners  

• Work closely with the central team to determine suitable initial products for the market

• Cross-functional collaboration: Collaborate closely with internal stakeholders on local requirements and needs, e.g. working with the following areas of the business

  • Partnerships to identify prospective partners

  • Marketing to identify potential events that will help draw the attention of future customers

  • Go to market to identify suitable merchants and understand customer satisfaction and feedback in the pilot phase

  • Onboarding to understand key local requirements / documentation and onboard merchants

  • Provide tight feedback between users and Mollie teams

• Share innovative ideas and allow your creativity to flourish as you actively participate in brainstorming sessions and contribute to the market expansion

• Identify opportunities for improvements and suggest innovative solutions to complex problems

What you’ll bring

• Bachelor’s or Master’s degree in Business, Management, Finance or Engineering related fields

• Relevant internship or up to 2 years experience in the Payments, Financial Services, Consulting or high-growth industries

• Excellent communication skills in English and Italian, both written and verbal

• Passion and / or understanding of the payments landscape in Italy and you are not afraid to get your hands dirty - chatting to merchants, partners and vendors - you’re up for it all

• Self-starter with the ability to operate resourcefully, independently and with urgency

• Ability to closely examine and identify relevant information and disseminate insights

• You have a strong business acumen and can translate information into actionable plans in the context of driving business performance.

• Strong problem-solving skills

• Openness to work collaboratively in a cross-functional, team environment

• Willingness to travel 

*Kindly note that relocation support is not offered for candidates outside of Europe for this role.