Build with us

Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.

Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.

We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.

If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.

Your impact

You'll be a key part of the team scaling our newest product: In-Person Payments (IPP). This role directly impacts the customer experience by ensuring every business gets its payment terminal activated accurately and on time, making their transition to Mollie seamless.

As a Working Student - Operations Specialist, you own the operational execution of our hardware logistics and fulfilment. You will be the point person for tracking SLAs, resolving issues, and bringing structure to the operational flow of a rapidly growing, physical-world product line. Your focus on process and detail will directly contribute to Mollie's mission to eliminate friction and enable growth for thousands of businesses.

This is a dynamic opportunity to gain real-world experience in fintech operations and potentially evolve into a full-time Product Delivery or Operations role in the future.

What you'll ship

• Oversee daily POS fulfilment, ensuring the accurate and timely delivery and activation of payment terminals for our merchants.

• Monitor and drive resolution of SLAs across fulfilment, activation, and support queues, proactively flagging risks to maintain operational efficiency.

• Coordinate logistics including tracking deliveries, managing delays, and processing returns (RMA), keeping all stakeholders informed.

• Handle complaints from internal and external customers, delivering a swift, service-first resolution every time.

• Investigate and track contact reasons related to hardware issues to identify trends and improve overall product delivery.

  
  

What you'll bring

• Currently enrolled in an HBO or University (bachelor’s or master’s) program in the Netherlands or recently graduated.

• Fluent in English (Dutch is a plus), with strong, clear communication skills and a dedicated customer service mindset.

• A reliable, organized, and detail-oriented self-starter who takes full ownership of tasks from issue to resolution.

• The ability to comfortably bring structure to ambiguity—you can untangle messy operational situations, prioritize clearly, and create simple, repeatable processes.

• Must reside in the Netherlands and have the legal right to work here.

  
  

  Schedule and commitment

• 20 hours per week

• 4 weekdays between 08:30–17:00 CET

• On-site in Amsterdam

• Flexibility around exam periods

  
  

Grow your way

At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.

You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.

No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.

Unlock your full potential and join us to eliminate financial bureaucracy

If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.

Want a peek behind the scenes? Check out what life at Mollie is really like.

AI at Mollie

We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.

AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.