Working Student - Operations Specialist

Working Student - Operations Specialist

Working Student - Operations Specialist

Operations

Part-time

At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe.

We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time.

Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London.

About the role

Are you a student looking to gain real-world experience in a fast-paced fintech environment? Mollie is hiring Working Students to support our Operations teams on a flexible, part-time basis in Maastricht. This is a hybrid support role that offers valuable exposure to compliance operations and customer service, with opportunities for future full-time employment.


What you’ll be doing

  • Complete account screening reviews

  • Conduct website verifications

  • Ensure adherence to Know Your Customer(KYC)/CDD quality standards

  • Provide weekend phone support

  • Perform tasks associated with cards and managing online reputation

What you'll bring

  • Enrolled in a University & HBO (bachelor’s or master’s)

  • Fluent in English and Dutch, other European languages are a plus (mandatory)

  • Strong communicator with a customer service mindset

  • Detail-oriented, organised, and able to work independently

  • Available to work weekends

  • Must reside in the Netherlands

*Please note that this is a contract for 4 months*

Benefits

Benefits

20 days working from abroad

Enjoy the flexibility to work from abroad for 20 days a year (excl high risk countries)

Wellbeing Budget

Enjoy €60 per month net towards taking care of yourself.

Lifestyle and Health Support

Reach out for coaching and support whenever you need it via OpenUp.

26 holiday days

Time to relax. Plus an extra 2 days off in between 27 and 31 December!

Commute options

Receive an NS Business Card and participate in our bike lease plan

Birthday off

It’s your special day! Why spend it at the office?

WFH Equipment Budget

One off budget of €400 for our new hires.

Hybrid working

With WFH & Internet allowance at €60 a month.

Discounted Lunch

Hot and cold meals plus snacks available each day for less than €4 and only pay when you use the service!

Health Insurance

Insure with ONVZ or receive €125 net towards your own insurance.

Annual Mollieverse event

All Mollies get together, connect and have fun.

20 days working from abroad

Enjoy the flexibility to work from abroad for 20 days a year (excl high risk countries)

Wellbeing Budget

Enjoy €60 per month net towards taking care of yourself.

Lifestyle and Health Support

Reach out for coaching and support whenever you need it via OpenUp.

26 holiday days

Time to relax. Plus an extra 2 days off in between 27 and 31 December!

Commute options

Receive an NS Business Card and participate in our bike lease plan

Birthday off

It’s your special day! Why spend it at the office?

WFH Equipment Budget

One off budget of €400 for our new hires.

Hybrid working

With WFH & Internet allowance at €60 a month.

Discounted Lunch

Hot and cold meals plus snacks available each day for less than €4 and only pay when you use the service!

Health Insurance

Insure with ONVZ or receive €125 net towards your own insurance.

Annual Mollieverse event

All Mollies get together, connect and have fun.

How we hire

Step 1

Apply

Our Talent Acquisition team and hiring manager will review your application, and respond within 2 weeks.

Step 2

Screening call

If you seem like a Mollie-in-the-making, we’ll invite you to a screening call so we can learn more about each other.

Step 3

Are you the one?

You'll have two or more interviews. And if it's a highly technical role, we'll also assess the specific skills you'll need.