Working Student - Operations Specialist

Working Student - Operations Specialist

Working Student - Operations Specialist

Operations

Part-time

At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe.

We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time.

Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London.

About the role

Are you a student looking to gain real-world experience in a fast-paced fintech environment? Mollie is hiring Working Students to support our Operations teams on a flexible, part-time basis in Maastricht. This is a hybrid support role that offers valuable exposure to compliance operations and customer service, with opportunities for future full-time employment.


What you’ll be doing

  • Complete account screening reviews

  • Conduct website verifications

  • Ensure adherence to Know Your Customer(KYC)/CDD quality standards

  • Provide weekend phone support

  • Perform tasks associated with cards and managing online reputation

What you'll bring

  • Enrolled in a University & HBO (bachelor’s or master’s)

  • Fluent in English and Dutch, other European languages are a plus

  • Strong communicator with a customer service mindset

  • Detail-oriented, organised, and able to work independently

  • Available to work weekends

  • Must reside in the Netherlands

*Please note that this is a contract for 4 months

Benefits

Benefits

Noise cancelling headphones

MacBook

Birthday off

Complimentary baby days

20 days working from abroad

25 holiday days

Commute reimbursement

Work from home budget

Bike lease plan

Internet allowance

In-office lunch

Wellbeing program

Pension contribution

Health insurance

Bonus scheme

Equity plans

Referral bonus

Learning platform

Mentor program

How we hire

Step 1

Apply

Our Talent Acquisition team and hiring manager will review your application, and respond within 2 weeks.

Step 2

Screening call

If you seem like a Mollie-in-the-making, we’ll invite you to a screening call so we can learn more about each other.

Step 3

Are you the one?

You'll have two or more interviews. And if it's a highly technical role, we'll also assess the specific skills you'll need.