Workplace Experience Specialist (Receptionist)

Workplace Experience Specialist (Receptionist)

People

Full-time

Your Opportunity

We feel that banking has been set up against us for too long. From overdraft fees to payment processing, banking products are confusing, stressful, and frankly - boring.

Mollie was founded to change the status quo. We’re creating a new generation of financial products designed entirely around our customers to make money management effortless for every business in Europe.

Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London.


At Mollie, we want to ensure all Mollies and guests have a great experience, of which their time at the Office plays a critical role. Ultimately, in our team and with colleagues you will ensure all our offices are a great place to work, administrative tasks are taken care of, and support us with building an inclusive culture where our employees feel loved and that they can be their true authentic selves!

Our ideal candidate has great administrative and hospitality skills, previous exposure to administrative/clerical work will be a benefit. The ability to work in an ever changing environment  is important as well as a can-do attitude to thrive in a high paced environment. 


What you’ll be doing

  • Front Office: Based at the Amsterdam office of Mollie you will be the first point of contact for our Mollies, visitors and guests.

  • Health and Safety: Helping to ensure a safe working environment you will form a part of a team of Mollies that act as first responders to any emergency. Managing access control and security on a daily basis is integral to this role.

  • Facilities Management: You will be part of the team that assists with the day to day running of the Amsterdam office which includes coordinating maintenance and office operations tasks.

  • Hospitality: As a constant presence in the front office you will be welcoming  guests and vendors in  the office. During events and during daily catering provision in the office you will  be required to assist and have oversight.  

  • Administrative: Taking messages, filing paperwork, drafting documents and keeping an organized office will form part of your structured daily duties. You will be sending and receiving mail as well as coordinate deliveries to the office. 

  • Office support: You will assist with travel arrangements, welcoming new Mollies with the onboarding process and celebrating milestones and anniversaries. Communication channels (email and electronic messages) will be attended to by you.

  • Onboarding: You will be the first point of contact for Mollies Amsterdam ensuring they feel supported and equipped for success from day one.

  • People Support: You’ll support employees by collaborating with the People team to handle daily tasks and employee requests. 


What you'll bring

  • A strong sense of humour and level of resilience.

  • Experience in customer focused role/s such as hospitality, office administrator or assistant preferably in a multinational office with a diverse workforce.

  • Willingness to be a first responder in case of emergency and receive the necessary training for this function.

  • Strong administrative and organizational abilities.

  • You have excellent communications (written and spoken) skills in English, Dutch would be an advantage.

  • Drivers license.

  • Flexibility to work in shifts between the hours of 8:00AM and 6:00PM.


Benefits

20 days working from abroad

Enjoy the flexibility to work from abroad for 20 days a year (excl high risk countries)

Wellbeing Budget

Enjoy €60 per month net towards taking care of yourself.

Lifestyle and Health Support

Reach out for coaching and support whenever you need it via OpenUp.

26 holiday days

Time to relax. Plus an extra 2 days off in between 27 and 31 December!

Commute options

Receive an NS Business Card and participate in our bike lease plan

Birthday off

It’s your special day! Why spend it at the office?

WFH Equipment Budget

One off budget of €400 for our new hires.

Hybrid working

With WFH & Internet allowance at €60 a month.

Discounted Lunch

Hot and cold meals plus snacks available each day for less than €4 and only pay when you use the service!

Health Insurance

Insure with ONVZ or receive €125 net towards your own insurance.

Annual Mollieverse event

All Mollies get together, connect and have fun.

20 days working from abroad

Enjoy the flexibility to work from abroad for 20 days a year (excl high risk countries)

Wellbeing Budget

Enjoy €60 per month net towards taking care of yourself.

Lifestyle and Health Support

Reach out for coaching and support whenever you need it via OpenUp.

26 holiday days

Time to relax. Plus an extra 2 days off in between 27 and 31 December!

Commute options

Receive an NS Business Card and participate in our bike lease plan

Birthday off

It’s your special day! Why spend it at the office?

WFH Equipment Budget

One off budget of €400 for our new hires.

Hybrid working

With WFH & Internet allowance at €60 a month.

Discounted Lunch

Hot and cold meals plus snacks available each day for less than €4 and only pay when you use the service!

Health Insurance

Insure with ONVZ or receive €125 net towards your own insurance.

Annual Mollieverse event

All Mollies get together, connect and have fun.

How we hire

Step 1

Apply

Our Talent Acquisition team and hiring manager will review your application, and respond within 2 weeks.

Step 2

Screening call

If you seem like a Mollie-in-the-making, we’ll invite you to a screening call so we can learn more about each other.

Step 3

Are you the one?

You'll have two or more interviews. And if it's a highly technical role, we'll also assess the specific skills you'll need.